Last updated: 1 May 2026
This Disclaimer applies to the Agentive website (agentive.co.in) and the Agentive platform (app.agentive.co.in), operated by Mannan Technologies Private Limited.
The information provided on this website and through the Agentive platform is for general informational purposes only. While we make every effort to ensure the accuracy and reliability of our AI chat agent platform, we do not guarantee that AI-generated responses are 100% accurate, complete, or error-free at all times.
The same applies to our Cloud Telephony product and to our AI Voice Agent. While we strive to provide reliable Indian DID numbers, stable trunk capacity, accurate IVR routing, dependable call recording, and natural-sounding AI Voice Agent conversations in Hindi and English, we do not guarantee that every call will connect, that every recording will complete, that every IVR path will route as expected on every operator, or that the AI Voice Agent will correctly understand and respond in every conversation.
Agentive uses artificial intelligence (powered by third-party AI providers) to generate responses in customer conversations. AI-generated content may occasionally contain inaccuracies, errors, or incomplete information. You are responsible for:
Agentive AI chat agents are not a substitute for professional advice. You should always direct your customers to qualified professionals for important decisions involving health, legal, or financial matters.
The same applies to the AI Voice Agent on phone calls. The AI Voice Agent is designed to handle common customer conversations, qualify leads, take bookings, and route to human agents where configured to do so. It is not a substitute for a licensed professional and should not be the sole channel for advice on health, legal, financial, or other regulated matters. Even with best efforts, an AI Voice Agent may occasionally mishear, mis-transcribe, mis-route, or fail to capture a caller's intent, particularly under poor network conditions, unusual accents, heavy background noise, or multi-speaker calls.
Agentive is a conversational AI platform that helps businesses automate customer interactions. We do not guarantee specific business results, revenue outcomes, lead conversion rates, customer satisfaction scores, or response accuracy. The effectiveness of your AI chat agents depends on many factors beyond the scope of our Service, including your knowledge base quality, business context, customer behavior, and how you configure your AI agents.
This applies equally to Cloud Telephony and the AI Voice Agent. We do not guarantee specific call-connect rates, answer rates, hold times, transfer success rates, AI Voice Agent comprehension accuracy, intent-capture rates, or any specific business outcome such as lead conversion, recovery, or booking rate. Performance figures, latency benchmarks, demo recordings, and case studies shared on our website or by our team are illustrative, were captured under specific conditions, and may not reflect the results you will achieve. The effectiveness of a phone-based interaction depends on factors outside our control, including the caller's mobile network and device, the time of day, the quality of your contact list, the script or prompt configuration, and the willingness of the called party to engage.
Any metrics, statistics, or results mentioned on our website (including case studies, testimonials, or performance data) are for illustrative purposes and may not reflect the results you will achieve.
Agentive integrates with third-party platforms such as WhatsApp, Shopify, and WordPress. We are not responsible for the accuracy, availability, or performance of these third-party services. Changes to third-party APIs, policies, or platforms may temporarily affect the functionality of our integrations. We will work to resolve integration issues promptly but cannot guarantee uninterrupted third-party service.
Cloud Telephony and the AI Voice Agent additionally depend on licensed Indian telecom operators, SIP trunk providers, voice-AI providers, and underlying network infrastructure. We are not responsible for the accuracy, availability, or performance of these third parties, for changes to their policies, pricing, or interconnect arrangements, or for regulatory action that constrains their service. Port-in, port-out, DID allocation, and call termination outcomes are completed subject to the policies and timelines of the relevant operator.
WhatsApp Business Platform features depend on Meta's review, policies, APIs, account status, phone number status, display name review, message template review, quality rating, and customer consent rules. Agentive provides tools to connect WhatsApp, manage inbox conversations, create and test templates, and send approved messages, but we do not guarantee Meta approval, template approval, message delivery, account quality outcomes, pricing, or continued access to any Meta or WhatsApp feature.
You are responsible for ensuring that your WhatsApp messages, templates, contact lists, opt-ins, and business use cases comply with WhatsApp Business Messaging Policy, WhatsApp Business Terms, Meta Platform Terms, and applicable law.
Cloud Telephony depends on upstream Indian telecom operators, SIP trunk providers, internet connectivity, and applicable regulatory conditions. Call delivery, post-dial delay, audio quality, and number portability outcomes are subject to the policies, timelines, and operational status of those operators. We strive to maintain reliable service and to fail over gracefully where any single upstream provider has issues, but we cannot guarantee that every call will connect, that every recording will complete, that DTMF input will always be captured cleanly, or that a specific DID will remain reachable from every Indian operator at all times. We are not responsible for outages, signalling failures, audio degradation, or regulatory action that originates outside our platform.
The AI Voice Agent uses real-time speech recognition, language understanding, response generation, and speech synthesis to hold spoken conversations in Hindi, English, and Hinglish. Performance is on a best-effort basis and depends on the caller's phone, mobile network, the clarity of the caller's speech, the level of background noise, the diversity of accents, the prompt and knowledge base you configure, and the upstream voice-AI providers we rely on. The AI Voice Agent may occasionally mishear a word, miss a turn, mis-transcribe a name or number, or fail to capture every customer intent. It may also occasionally produce a response that is inaccurate, incomplete, or out of context. You should monitor AI Voice Agent calls, configure appropriate fallback and transfer-to-human routing, and adjust prompts and knowledge base content over time to improve outcomes. We do not guarantee that the AI Voice Agent will catch every customer intent or correctly handle every conversation.
Cloud Telephony and the AI Voice Agent can record incoming and outgoing phone calls and can store transcripts of AI Voice Agent conversations. Laws on recording phone calls vary by jurisdiction. In some jurisdictions, all parties to a call must be informed and must consent before recording begins. In others, single-party notice is sufficient. You are responsible for understanding the recording-notice and consent rules that apply to the calls you place or receive, configuring the platform accordingly (for example by playing a recording-notice announcement at the start of each call where required), and obtaining any consent required from your customers. We provide tooling to enable and disable recording per DID, per agent, and per campaign, but the obligation to use it in a lawful and compliant manner rests with you. We are not responsible for any claim, fine, or regulatory action that arises from recording or storing call audio or transcripts in a manner that does not comply with applicable law.
You are responsible for how you use data collected through your AI chat agents, including lead capture data and conversation logs. You must comply with all applicable Indian data protection laws and regulations when collecting and processing customer data through the Service.
The same applies to data collected, stored, or processed through Cloud Telephony and the AI Voice Agent, including caller phone numbers, call recordings, voicemail audio, AI Voice Agent transcripts, intent and outcome labels, dialer contact lists, and campaign results. You must comply with all applicable Indian data protection, telecom, consumer-protection, and sectoral regulations when collecting and processing this data. Where you upload contact lists to the outbound dialer, you confirm that you have a lawful basis to contact those numbers and to share them with us for the limited purpose of placing the requested calls.
Nothing on this website or in the Agentive platform constitutes financial, investment, or business advice. You should consult with qualified professionals before making significant business or marketing budget decisions.
The content on agentive.co.in, including text, images, and graphics, is provided "as is" without warranties of any kind. We may update, modify, or remove content at any time without prior notice.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing these links is at your own risk.
To the fullest extent permitted by applicable law, Mannan Technologies Private Limited disclaims all warranties, express or implied, regarding the Service and this website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
If you have questions about this Disclaimer, contact us at: