Your whole IVR system, priced like a mobile recharge.

It is the menu your callers hear when they ring your business. You set a greeting, then give callers options like press 1 for sales and press 2 for support, and each option sends the call where it should go. One business number then covers every department, instead of you handing out a different mobile number for each one.

A single-level IVR is one menu: press 1 for sales, press 2 for support, and the call goes through. A multi-level IVR puts departments inside departments, so press 1 for sales, then 1 for new orders and 2 for existing orders, with as many levels as you need. Single-level comes with the Business Phone plan and multi-level comes with the All-in-One Phone + CRM plan. Both plans are priced in the pricing section above.

No. You build the menu visually in your dashboard, so there is no coding and nothing to install. Add an option, choose who it rings, and save it. You can change it yourself whenever your team or your timings change.

Every option in your menu points at someone. It can ring your users inside the app, or forward the call to a teammate's own phone, so the call reaches a person even when nobody is at a desk. On the All-in-One Phone + CRM plan you can also turn on sticky agent, so a repeat caller who picks the same department reaches the same person who handled them last time.

Yes. Any IVR option can forward the call to a teammate's own phone number, so owners and field staff do not miss calls while they are out. Your team can also dial from their own SIM using the app, and the recording and the reporting still land in your dashboard.

Yes. A business greeting for callers comes with the Business Phone plan, and the All-in-One Phone + CRM plan includes everything in that plan, so both have it. Callers hear your company name first and then the options, which is what makes a small team sound organised on the very first call.

The caller goes to voicemail when you are busy or closed, so the enquiry is saved instead of lost. You also get a missed-call alert straight away and can call the person back the same day. Voicemail is on both phone plans.

Yes, calls are recorded automatically. Recordings are kept 30 days on the Business Phone plan and 90 days on the All-in-One Phone + CRM plan, and twice as long on yearly plans. Each recording sits against its call in your dashboard.

About 10 minutes. You start the free trial, take your business number, build the menu on the visual builder and choose who each option rings, and your IVR starts answering calls. There is no card needed to start, no setup fee, no engineer visit and no hardware to buy.

An Indian business number needs a quick KYC, which is a standard telecom requirement. You share basic business and identity proof, we guide you through it, and your number is ready once it is verified. There is nothing technical to do at your end.